Sany's website, Sany Group, and its affiliated businesses (hereinafter referred to as "we" or "Sany") place paramount importance on safeguarding the personal information and privacy of our users (hereinafter referred to as "users" or "you") who use our Internet products and services (hereinafter referred to as "Sany Internet Services"). When using Sany's Internet services, we may collect and use your relevant personal information. Our intent is to elucidate the applicable processing rules and other related matters when we collect and use your personal information through the "Sany Internet Service Privacy Policy" (hereinafter referred to as "this policy") in order to better protect your rights and interests.
This privacy policy has been developed with full consideration of your needs. It aims to provide you with a comprehensive understanding of our practices regarding the collection and use of personal information while ensuring that you retain ultimate control over the personal information you provide to us. Should you disagree with the content of this policy, it may affect the normal operation of our Internet products and services. In such a case, it is advisable to immediately stop accessing/using our products and/or services. By using or continuing to use Sany's Internet services, you consent to our collection, usage, storage, and sharing of your personal information in accordance with this policy (including updated versions).
If you have any questions, please contact us.
In this privacy policy, "personal information" refers to data that can identify a specific individual through the information itself or by associating it with other information. We collect your personal data for different purposes during your interaction with us, which may include but are not limited to registering an account on this website, ordering our products or services, completing payment with us, contacting us when dealing with issues, browsing our website, and configuring settings on our website or your account. Our primary objective in collecting users' personal information is to optimize Sany's Internet services and provide personalized services to enhance user satisfaction.
1. User-provided information: This includes the information provided by users when registering or using the Sany Internet service platform and system, and the information you consent to be saved by us; This also encompasses information shared with other parties through the Sany Internet service platform and system, including but not limited to the information uploaded or published in publicly visible areas for other users to see;
2. Information agreed to be shared: Information shared with us by other parties with the user's authorization;
3. Information we obtain: This includes the information we collect, aggregate, and record when you use Sany Internet services, such as login logs, location information, IP information, device information, etc.;
1. Creating an account
To comply with legal requirements and offer personalized and convenient services, you need to provide at least your mobile phone number or email address when registering and creating your account, username, password, etc. For certain individual services, if you only need to use basic services such as browsing and searching, you are not obligated to register as a Sany Internet service user or provide the aforementioned information.
In the registration and login process of some individual services, if you provide additional information (such as your name, region, work unit, etc.), it will help us provide you with personalized recommendations and a better service experience. However, if you do not provide this information, it will not affect your basic functionality of using Sany's Internet services. In addition, we also provide account cancellation for registered accounts in accordance with the conditions stipulated in our service agreement and relevant national laws and regulations. You can send an email to web@sanygroup.cn to contact us for processing.
2. Facilitating transactions or services
This includes accepting deposits, fulfilling orders, delivering products or services, giving away gifts, etc.; making changes upon your request or providing information you requested (such as marketing materials for products or services); and providing technical support.
3. Enhancing our products and services
In order to maintain and improve the quality of our products or services and provide personalized services to you, we may collect and use your information in accordance with legal requirements and your specific authorizations. For example, based on your browsing and search history, engineering machinery equipment information, location data, etc., we will recommend or display product/service information that is tailored to your interests, or show personalized goods and services to you through the system.
In addition, we may collect information provided by you when participating in product/service surveys, comments, and activities, as well as relevant information provided during interactions with our affiliates and partners, in order for you to initiate user suggestions and complaints, and for us to optimize the quality and process of customer service.
4. Contacting you
We may send you information about products and services that you might find interesting, invite you to participate in Sany Internet service activities (including promotional activities), market research, or satisfaction surveys, or send you marketing information and other important notices. If you do not wish to receive such information, you can contact us to unsubscribe at any time.
5. Provide a security guarantee for you
In order to enhance the security of your use of the services we provide, protect the personal and property safety of you, other users, or the public, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions, and other security risks, and more accurately identify situations that violate laws, regulations, or the relevant agreements and rules of TriLink Internet Services, we may collect, use, or integrate your account information, device information, log information, as well as information obtained from our affiliated companies or partners with your authorization or in accordance with the law, to protect your, other users', our, or our affiliates" legitimate rights and interests, and record some links that we deem risky.
6. Other purposes
You understand and agree that after collecting your personal information, we may use technical means to de-identify the data. The de-identified information will not be able to identify you. In this case, we have the right to use the de-identified information, analyze the user database, and commercially utilize it without obtaining your separate consent.
Please note that if we intend to use your personal information for purposes not outlined in this policy or collect additional personal information not mentioned, we will obtain your consent through page prompts, interactive processes, website announcements, or other means. Once you agree, such additional purposes will be deemed as part of this policy, and such additional information will also be subject to this policy.
To ensure the normal operation of our website, we sometimes store small data files called "cookies" on computers or mobile devices. A cookie is a type of text file that a web server stores on a computer or mobile device. The content of Cookie can only be accessed or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store user preferences and other data. By using Cookie technology, we are able to deliver more tailored and considerate personalized services, as well as offer you the ability to set specific service options.
The purpose of enabling cookies is the same as most websites or internet service providers, which is to improve user experience. Other third parties will set cookies on our website, such as Google and Baidu. They use cookies to receive IP addresses, information related to your browser configuration, and access information but do not collect your personal identity information. They use Cookies to understand your interaction with the website. You can visit their websites to learn how these third parties use cookies.
You can manage or delete cookies according to your preferences. For more details, please refer to AboutCookies.org. You can clear all cookies stored on your computer. Most web browsers have the function to block cookies. However, if you do so, you need to personally change the user settings every time you visit our website.
We will not share your personal information with any third party other than Sany, except in the following circumstances:
1. With your explicit consent or authorization in advance;
2. We may share your personal information with third parties in accordance with laws and regulations, or mandatory requirements or judicial decisions of government authorities.
3. We may share your information with partners to enable the functionality of our products and/or services, allowing you to use the services you need normally. For example, Sany Internet Service Platform has access to a wide range of third-party services. By choosing to use the third-party services, you authorize us to share your information with the third-party service platform or service provider to enable the delivery of services you require;
4. Necessary sharing with affiliated parties. In order to facilitate the provision of consistent services to you based on a unified account system, as well as to facilitate your unified management, personalized recommendations, and ensure system and account security, your personal information may be shared between us and our affiliates as necessary.
5. Achieve the purposes described in the "Collection and Use of Personal Information" section of this policy;
6. Fulfill our obligations and exercise our rights under this policy or other agreements we have reached with you;
7. Within the scope permitted by laws and regulations, in order to comply with the law, safeguard the interests, property, or safety of us, and our affiliates, partners, you, other users or the public, such as preventing fraudulent activities and reducing credit risks, we may exchange information with other companies and organizations. However, this does not include information that is sold, rented, shared, or otherwise disclosed for profit purposes in violation of the commitments made in this policy;
8. Provided in accordance with the individual service agreement signed with you (including electronically signed agreements and corresponding platform rules) or other legal documents;
We will only share your personal information for legitimate, lawful, necessary, specific, and explicit purposes. When sharing your information with companies, organizations, and individuals, we will sign strict confidentiality agreements with them, obliging them to handle information in accordance with our instructions, this policy, and any other relevant confidentiality and security measures.
We will not transfer your personal information to any company, organization, or individual other than Sany, except in the following circumstances:
1. With your explicit authorization or consent in advance;
2. To meet the requirements of laws, regulations, legal procedures, mandatory government requests, or judicial decisions;
3. If we or our affiliated companies are involved in transactions such as mergers, divisions, liquidations, acquisitions, or sales of assets or businesses, your personal information may be transferred as part of such transactions. We will ensure the confidentiality of your information during the transfer and obligate the new company or organization that acquires your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek your authorization and consent again.
We will only disclose your personal information publicly in the following circumstances:
1. With your explicit consent;
2. Based on laws, regulations, legal procedures, litigation, or mandatory requirements of government authorities.
According to relevant laws and regulations, the collection of your information in the following circumstances does not require your authorization or consent:
1. Directly related to national security and defense security;
2. Directly related to public safety, public health, and major public interests;
3. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
4. For protection of significant legitimate rights and interests of you or other individuals, such as life and property, but it is difficult to obtain the consent of the individual;
5. Personal information that you voluntarily disclose to the public;
6. Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure, and other channels;
7. Necessary for signing and performing contracts as required by the personal information subject;
8. Necessary for maintaining the safe and stable operation of the provided products or services, such as discovering and handling faults in the products or services;
9. Other circumstances stipulated by laws and regulations.
10. According to legal provisions, sharing and transferring de-identified personal information in a way that prevents the data recipient from recovering and re-identifying the individual to whom the information relates does not constitute the external sharing, transfer, and public disclosure of personal information. Therefore, there is no need to separately notify you or obtain your consent for the storage and processing of such data.
We only retain your personal information for the necessary period and within the time limit required by laws and regulations as stated in this policy. In the event you cancel your account or actively delete the above information, we will retain your information in accordance with the Network Security Law and other laws and regulations. After you cancel your account or actively delete the above information, we will cease commercial use of your personal information but may continue to use your personal information after anonymization.
Your personal information is stored within the territory of the People's Republic of China. In cases where certain products or services involve cross-border activities and we need to transmit your personal information overseas, we will strictly comply with the provisions of laws and regulations and ensure the security of your personal information.
1. We conduct the collection, use, storage, and transmission of user information in accordance with established security standards and specifications in the industry, and inform you of the purpose and scope of the relevant information through user agreements and privacy policies.
2. We attach great importance to information security and will take reasonable and feasible security measures and technical means in accordance with industry standards to store and protect your personal information, in order to prevent the loss, unauthorized access, public disclosure, use, modification, destruction, loss or leakage of your information. We will take all reasonable and feasible measures to protect your personal information. We will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from being maliciously attacked.
3. We will train and assess our employees' awareness of data security and their security capabilities, enhancing their understanding of the importance of protecting personal information. We deploy access control mechanisms to authenticate and control the permissions of employees handling personal information. We also sign confidentiality agreements with employees and partners who have access to your personal information, clearly defining job responsibilities and codes of conduct to ensure that only authorized personnel can access personal information. Any violation of the confidentiality agreement will result in relevant responsibilities.
4. We remind you that the internet is not absolutely secure. When interacting with other users via email, SMS, etc., it may not always be certain whether third-party software fully encrypts the transmission of information. Please ensure the security of your personal information and we recommend that you do not send personal information through such means to avoid personal information leakage. Please use a strong password to assist us in ensuring the security of your account and personal information.
1. To mitigate the risks associated with personal information leakage, damage, and loss, we have established corresponding security systems, clarified the classification and grading standards of security incidents and vulnerabilities, and defined the corresponding handling procedures. We have also established a dedicated emergency response team for security incidents, following the requirements of security incident disposal regulations, initiating security plans for different security incidents, conducting loss prevention, analysis, positioning, formulating remedial measures, and collaborating with relevant departments for traceability and crackdown.
2. In the unfortunate event of an information security incident, we will promptly inform you in accordance with the requirements of laws and regulations. You will receive information about the basic situation of the security incident and possible impacts, measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will also promptly inform you of the relevant situation of the event through email, letter, telephone, push notification, and other means. When it is difficult to inform each information subject individually, we will adopt reasonable and effective methods to issue announcements. Additionally, we will proactively report our handling of information security incidents in accordance with regulatory requirements.
It is vital that you properly safeguard your account, password, and other identity elements. When using the Sany Internet service, we will identify your identity through your account, password, and other identity elements. Unauthorized disclosure of the aforementioned information may lead to personal losses and disadvantages. If you suspect that your account, password, and/or other identity elements may have been or have already been leaked, please contact us immediately so that we can take appropriate measures in a timely manner to avoid or reduce any related losses.
In accordance with relevant laws, regulations, and standards in China, as well as common practices in other countries and regions, we guarantee your rights to exercise the following rights over your personal information:
We encourage you to update and modify your personal information to make it more accurate and effective. You can access your personal information through Sany Internet services to either complete or request us to modify, supplement, and delete the corresponding information according to the management method of the information. We will adopt appropriate technical means or offer contact channels for submitting applications to ensure that your access, update, and correction of your personal information or provision of other information when using Sany Internet services.
For your information security, identity verification may be required when accessing, updating, correcting, and deleting the aforementioned information. If you want to inquire, modify, or delete specific information, please contact us via email at web@sanygroup.cn. We will reply to your request within 30 days.
Our multiple services provide the option to share your relevant information, not only with your social network but also with all users of the service, such as the information you upload or post in Sany's internet services, as well as location data and log information related to this information. As long as you do not delete the information you publicly share, the information may remain in the public domain; be aware that even if you delete shared information, it may still be independently cached, copied, or stored by other users or third parties beyond our control, or saved in the public domain by other users or such third parties. If you disclose or share information through the above channels, we are not responsible for any information leakage. Therefore, we remind and ask you to carefully consider whether to publicly disclose or share your information through the above channels.
Subject to the conditions stipulated in the service agreement for Sany Internet individual services and relevant national laws and regulations, you have the option to cancel or delete your service account. When an account is logged out or deleted, all service-related information and data tied to the account will be deleted or processed according to the service agreement of the specific service, except as otherwise provided by laws and regulations.
You can choose whether to disclose information. Some information is necessary for Sany Internet Services, but the provision of most other information is up to you. You have the option to delete information and turn off devices.
Changes in functionality or other means will alter the scope of your authorization for us to continue collecting information or revoke your authorization.
When you withdraw your consent, we will be unable to continue providing the services corresponding to the withdrawn consent, and we will no longer process the relevant information. However, please be aware that your decision to withdraw authorization will not affect the information processing conducted based on your prior authorization.
Any minor participating in online activities should obtain the consent of their parent or legal guardian (hereinafter referred to as the "guardian") in advance. We will protect the relevant information of minors in accordance with the relevant laws and regulations of the country. If you are a minor, please notify your parents or guardians to read this policy and seek their consent and guidance before submitting personal information.
To enhance your service experience, you may receive content or web links from third parties other than Sany. We have no control over such third parties. You can choose whether to access or use links, content, products, and services provided by such third parties. Please be aware that we cannot control the privacy and data protection policies of third parties, and they are not bound by this statement. Prior to submitting personal data to third parties, please refer to the third party's privacy protection policy.
We may update or modify this policy from time to time based on changes in our services or data processing. If there are updates, we will publish the latest version of the privacy statement on the Sany website, and it will take effect immediately upon publication. We recommend that you regularly check this statement for any changes. In the event of significant changes to this statement (changes in the scope of personal data collected and the purpose of use), we will notify you through appropriate channels and obtain your consent.
If you wish to contact us, please contact us vis the following methods:
E-mail: maoyh4@sany.com.cn
Last updated: December 2019
