SANY quality road grader and service help improve people’s livelihood in Sri Lanka

Eighty seven SAG120 road graders were bought by Sri Lanka Government for one time and distributed to eighty seven government departments. The motor grader are mainly used to construct and maintain the rural roads, which would enormously improve the living standard of the local residents.

Eighty seven road graders were delivered to Sri Lanka in two batches in the end of Year 2014 and in the beginning of Year 2015. Currently these devices have been put into operation. In less than half a year, some machines have worked for more than 700 hours during which no device shut down due to faults.

Since the road graders are distributed to eighty seven different regions, it is a severe test for SANY’s after-sales service. Since the beginning of the construction, the rearview mirror damage, glass damage, AC compressor damage, and oil leakage have been timely treated by SANY Sri Lanka service engineers and its agent Walkers Devices, which ensured the sound operation of the machines. In addition, the agent has regularly visited various regions to inspect and maintain the motor graders.

Meanwhile, SANY headquarters has paid attention to this batch of graders. In June this year, the vice president of Road Machine Research Institute went to Sri Lanka to investigate the use of this batch of road graders. He not only in details inquired the agent about the common problems and checked the damaged parts, but also visited the customers in the central and south region of Sri Lanka to check the use of the devices.

The visited customers all reflected that the road graders were in normal operation and acknowledged the quality of SANY equipment. Some customers reflected that among the similar devices made in China, SANY road grader was the most stable and had the fewest faults.