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Service Team
Service Team
2007-03-22

1. Over 1,000 resident after-service engineers everywhere who can solve customer’s various problems 24 hours a day ,no matter what kind of matter ,and weather it is offer the customers the strong tech support.

2. Effective supervision system: supervision with 4-levels will be used on every service provided by SANY engineers, namely customers’ supervisory signature on the spot, return visit carried through by filiale, telephone supervision by service centre, and supervision by “mysterious customer”

3. More than 10 skillful engineers in HQ and above 50 skillful 110 engineers ones for emergency are ready at any moment, ensuring to solve all kinds of malfunctions within their promised period.

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